I’m looking for cover

On 28 June 2018, we temporarily stopped offering income protection – what we call Ozicare Family Income Insurance – to new customers.

We apologise for any inconvenience this causes you.

I’m a policyholder

Though we’ve temporarily stopped offering income protection to new customers, existing policyholders will continue to be covered.

Up to 75% of your income

You can receive a monthly benefit up to 75% of your pre-tax income (up to a maximum of $10,000 per month) until you’re well enough to return to work or your cover ends (whichever occurs first).

1-, 2- or 5-year benefit period

If you’re unable to work due to sickness or injury, you can be paid a benefit for a maximum of 1, 2 or 5 years – you decide.

30- or 60-day waiting period

You can choose a 30- or 60-day waiting period. If, after serving the waiting period, a doctor confirms you’re still too unwell to return to work, Ozicare will start paying you your monthly benefit.

Cover until the age of 65

Your cover will be automatically renewed each year until you turn 65, regardless of changes in your health, occupation and pastimes.

Major Illness Lump Sum

If you experience cancer, heart attack, stroke or coronary artery bypass surgery, we’ll pay you a lump sum equal to six months of your monthly income-protection benefit.

Children’s Care

If you have to take time off work to care for your ill or injured child (aged 3 to 17), we’ll pay you 25% of your monthly income protection benefit – up to a maximum of $2,000 a month for a maximum of three months.

Income Protection Major Illness Lump Sum Children’s Care

Eligibility age

18 to 59 18 to 65 3 to 17 (child)


75% of your regular monthly income (up to $10,000 per month) Lump sum equal to 6 months of benefits 25% of your monthly benefit, up to $2,000

Waiting period

30 or 60 days 3 months 14 days (injury); 30 days (illness)

Benefit period

1, 2 or 5 years Lump-sum payment* Maximum of 3 months

*Paid upon diagnosis. If, six months after diagnosis, you are still unable to work in your usual occupation, you will receive your nominated monthly benefit.

Find out more

For more details about Ozicare life insurance, including the terms, conditions, limits and exclusions that apply, please read the Product Disclosure Statement.

Make a claim

If you need to make a claim on an Ozicare life insurance policy, please:

Call 1800 421 034
Email life.claims@ozicare.com.au
Post Ozicare Life Insurance
PO Box 342
Toowong QLD 4066

Is income protection insurance taxed?

Generally, the premiums you pay are tax-deductible and any monthly benefits you receive are taxed as income. Before making any decisions, you should seek financial advice from an accountant or tax agent.

Can’t I get income protection insurance through my super fund?

Most super funds offer life insurance for their members, including income protection. By shopping around – comparing your super fund’s costs and cover with other providers’ like Ozicare – you can make sure you get the cover you need at a competitive price.

See all FAQs

What’s not covered

There are some situations or circumstances that are not covered by Income Protection Insurance - these are called ‘exclusions’.

For example, the policy does not cover loss of income due to redundancy (also known as involuntary unemployment); or serious illnesses or injuries resulting directly or indirectly from things such as: